You may be a disciplined person. You always follow the rules. However, we aren’t perfect. Sometimes, we break our own rules. But before you break the rules, you need to know the rules.
The concept of business etiquette isn’t well-taught. But you’ll find it useful when going for an interview. Also, business etiquette will help you maintain a good relationship with your boss. In addition, some tips will specifically help you become more influential. For instance, if you master the rules of business etiquette, it will be easy to get promoted to higher job rankings.
So here are the unwritten rules on business etiquette you should never break.
Rule 1 The Client Is Always Right:
In business, it doesn’t matter who is right and who is not. What matters is, the consequences of arguing with people because you think they are wrong. Have you ever been assigned any task, and then get a negative feedback? We’ve all been there. Here is what happens. Every client, for instance, has different guidelines. There is no right or wrong way to accomplish tasks. But for the sake of the client, you have to unlearn what you learned somewhere else. That way, you’ll only focus on the given instructions. If you show your clients that they are wrong, then you risk harming your reputation and relationship.
Rule 2 On Work Ethics:
Work ethics isn’t a complex subject. It entails understanding what is right and what’s wrong. I’ll give you a simple work ethic technique that’s very powerful. You only need to follow at least one powerful work ethic rule. Here it is.
Start before you start. And finish before you finish. But how do you do that? Don’t freak out. Chances are, that you already adhered to this rule before. And you only need to have consistency. Anyone, from the CEO, to office cleaners, should start before they start.
To explain further, arrive at the workplace 30 minutes earlier and start your job. Similarly, when you think that you already did all daily tasks, do another task. That’s how to finish something else, before you start packing for home.
Rule 3 The Feeling of Importance:
The rule comes from the book written by Dale Carnegie On How To Win Friends and Influence People. Imagine social problems like suicide, crime, and family disagreements. They all have a relation with the feeling of importance. For example, people commits suicide because they think they aren’t loved.
It’s evident that this rule is written in a book. But it isn’t written in any business environment. You need to make other people feel important. By listening more, giving empathy, recognition, and affection, you give a feeling of importance. Think of 5 other ways you can make people feel important. And stick to these rules every time.
Rule 4 Be Where Your Client’s Are.
There are two approaches to this rule. First, you need to be with other people, not isolating yourself. Secondly, you have to be where your customers are.
What do you think happens in a dynamic business environment? Of course, there are conferences, trade shows and exhibitions for exchanging ideas and business cards. In such cases, staying on your own will often depict you as shy. You have to be at the centre of discussions by positioning yourself where most people are. It’s a good way of knowing what other people think about your business.
On the other hand, if you are working as a social media manager for a business, for example, you have to join all groups with relevant customers. Even though your employer may not tell you to do this, it pays a lot to be where your client’s are.
Rule 5 Stand Until You’re Offered Something To Sit.
Imagine you are requesting for a new job in an office, visiting a private doctor, or consulting a manager. Look, it’s someone else’s business. It really cost a lot to establish the business, and you need to show some respect. The bad news is, some managers are anti-social, and you will do them a big favor by using this tip.
You only need to stand, and say what you want. Do not sit until you are given permission to do so. Some hiring managers use this technique to cut on the number of applicants.
Rule 6 Personal Initiative: Do you think that personal initiative is a big thing for someone to do? Absolutely not. In many cases, people confuse personal initiative, and corporate social responsibility.
Personal initiative means finding something to do, and doing it. Evidently, task done out of someone’s will are done well than assigned tasks.
Rule 7 Going An Extra Mile:
Before you even start asking for a higher salary, here is what you need to do. Go an extra mile. It means doing more than you are paid to do. And making sure that the next job is done better than the previous job.
The world is dynamic. We all come from different backgrounds. But through etiquette, we can interact with each other well.