LeaderValues Newsletter – William Boeing, Heathrow Terminal 2 – Creating the ideal airport passenger experience?

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Click here to see this month’s LeaderValues newsletter … It features: * William Boeing – His undiminished enthusiasm and interest in the mechanics of the world brought Boeing deeply into so many different worlds, but it is in aeronautics that his big thinking and attention to detail has left the biggest leadership legacy. A biography by Victoria Yates. * Quotes * Heathrow Terminal …

Heathrow Terminal 2 – Creating the ideal airport passenger experience?

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Photo courtesy Heathrow Airport Authority Post from Jonathan Mindell When Terminal 2 opens at Heathrow Airport in June, it will have undergone a rigorous pre-opening testing programme to ensure everything ‘works’ and there is no repeat of the debacle when Terminal 5 opened six years ago. The focus of the trial was to test and get feedback on the new …