My Golden Rule

mickyates ideas, Values Leave a Comment

From Business2.0, December 2005

“We asked 30 business visionaries, collectively worth over $70 billion, what single philosophy they swear by more than any other — in business, life, or both. Here are the secrets of their success.

(here are a few of Mick’s favorites ….)

The Customer Should Always Be HappyJohn Chambers, CEO, Cisco Systems

Don’t Trust, Just Verify Steven D. Levitt, coauthor, Freakonomics

Business Is Not About Ideas, It’s About InitiativesSergio Zyman, marketing expert

Surround Yourself With People Smarter Than YouChris Albrecht, CEO, Home Box Office

Read the rest of the Rules ….

Why Change Is an Affair of the Heart

mickyates Change, ideas Leave a Comment

From CIO Magazine. Editorial by Dan S. Cohen.

“In the drama of change, emotions, not logic, impel people to cast off the old and embrace the new.

Everyone wants to know why so many IT projects fail to produce the business transformation they’re expected to. The reason we found after years of studying large-scale change may surprise you. Our research, based on interviews with hundreds of executives in Fortune 1000 – type companies around the world, revealed that it is not the complexity of the technology, a lack of buy-in from top management, high cost or the failure to create shareholder value that derails new projects. Instead, the single biggest challenge in any transformation project is simply getting people to change their behavior.

We also discovered that when people do change their behavior, it’s rarely because they are offered a logical analysis that shifts their thinking but because they are shown a compelling truth that influences their feelings. Emotions are what trigger action – impelling people to behave in the often radically different and difficult ways that substantial change demands. We have found that at the heart of every successful change effort lies a three-part process:

1. seeing what the problems are;
2. feeling an urgency to solve them; and
3. being emotionally compelled to act
.”

Read the rest of the article