Europe as I see It

mickyates Culture 0 Comments

So, I was happy to fly to Helsinki today – Finland joined the EU in 1995.

Often the Europeans are abused as “bureaucrats” and worse. Here is what happened. I presented my well-worn British passport to the immigration guy – he smiled, checked it all visually (no computer run, no fingerprints, no questions) and welcomed me to Finland.

There are 25 EU Countries, with different languages and cultures, different economies and different individual aspirations. But they have substituted war with rules. I do not particularly like debates about 48 hour working weeks, but I would much rather discuss that than declaring war on one of my neighbours.

After many centuries of war, Europe is at peace.

Thank you, the guy at immigration, for pointing this out by not trying to.

Zen in Europe.

World, learn something.

On the other hand, I checked in at British Airways, with my Club Card. The young lady was great – sense of humour, good seat and so.

But then I went to the Club Lounge – “please show me your card, sir” – “but you have the number printed on my ticket from the check-in” – “please show me your card, sir” – “but why?” – “please show me your card, sir – I am just doing my job” – “well, I hope you loose it”.

Customer service? Brrrrrrrrrrrrrr……

thoughtless acts – jane fulton suri

mickyates leadership 0 Comments

To quote the opening of this fascinating book:

thoughtless acts are all those intuitive ways we adapt, exploit, and react to things in our environment; things we do without really thinking.some actions, such as grabbing onto something for balance, are universal and instinctive.

others, such as warming hands on a hot mug or stroking velvet, draw on experiences so deeply embodied that they are almost unconscious. still more, such as hanging a jacket to claim a chair, have become spontaneous through habit or social learning. observing such everyday interaction reveals subtle details about how we relate to the designed and natural world. this is key information and inspiration design, and a good starting point for any creative initiative.

the pictures here [in Jane’s book] are glimpses of this kind of interaction. they show a range of examples form the physical and functional, such as carrying things comfortably and being efficient, to the social and cultural where we have influenced one another to use space and objects in particular ways”.

…. it is well worth wandering through this fascinating book of the “obvious” seen though a “non obvious lens” (my words, not Jane’s).

Do you recall the stories of the Zen monk, the warrior and the teacup?