The Unwritten Rules on Business Etiquette You Should Never Break – Cristi Waterson

mickyates ideas Leave a Comment

You may be a disciplined person. You always follow the rules. However, we aren’t perfect. Sometimes, we break our own rules. But before you break the rules, you need to know the rules.

The concept of business etiquette isn’t well-taught. But you’ll find it useful when going for an interview. Also, business etiquette will help you maintain a good relationship with your boss. In addition, some tips will specifically help you become more influential. For instance, if you master the rules of business etiquette, it will be easy to get promoted to higher job rankings.

So here are the unwritten rules on business etiquette you should never break.

Rule 1 The Client Is Always Right:

In business, it doesn’t matter who is right and who is not. What matters is, the consequences of arguing with people because you think they are wrong. Have you ever been assigned any task, and then get a negative feedback? We’ve all been there. Here is what happens. Every client, for instance, has different guidelines. There is no right or wrong way to accomplish tasks. But for the sake of the client, you have to unlearn what you learned somewhere else. That way, you’ll only focus on the given instructions. If you show your clients that they are wrong, then you risk harming your reputation and relationship.

Rule 2 On Work Ethics:

Work ethics isn’t a complex subject. It entails understanding what is right and what’s wrong. I’ll give you a simple work ethic technique that’s very powerful. You only need to follow at least one powerful work ethic rule. Here it is.

Start before you start. And finish before you finish. But how do you do that? Don’t freak out. Chances are, that you already adhered to this rule before. And you only need to have consistency. Anyone, from the CEO, to office cleaners, should start before they start.

To explain further, arrive at the workplace 30 minutes earlier and start your job. Similarly, when you think that you already did all daily tasks, do another task. That’s how to finish something else, before you start packing for home.

Rule 3 The Feeling of Importance:

The rule comes from the book written by Dale Carnegie On How To Win Friends and Influence People. Imagine social problems like suicide, crime, and family disagreements. They all have a relation with the feeling of importance. For example, people commits suicide because they think they aren’t loved.

It’s evident that this rule is written in a book. But it isn’t written in any business environment. You need to make other people feel important. By listening more, giving empathy, recognition, and affection, you give a feeling of importance. Think of 5 other ways you can make people feel important. And stick to these rules every time.

Rule 4 Be Where Your Client’s Are.

There are two approaches to this rule. First, you need to be with other people, not isolating yourself. Secondly, you have to be where your customers are.

What do you think happens in a dynamic business environment? Of course, there are conferences, trade shows and exhibitions for exchanging ideas and business cards. In such cases, staying on your own will often depict you as shy. You have to be at the centre of discussions by positioning yourself where most people are. It’s a good way of knowing what other people think about your business.

On the other hand, if you are working as a social media manager for a business, for example, you have to join all groups with relevant customers. Even though your employer may not tell you to do this, it pays a lot to be where your client’s are.

Rule 5 Stand Until You’re Offered Something To Sit.

Imagine you are requesting for a new job in an office, visiting a private doctor, or consulting a manager. Look, it’s someone else’s business. It really cost a lot to establish the business, and you need to show some respect. The bad news is, some managers are anti-social, and you will do them a big favor by using this tip.

You only need to stand, and say what you want. Do not sit until you are given permission to do so. Some hiring managers use this technique to cut on the number of applicants.

Rule 6 Personal Initiative: Do you think that personal initiative is a big thing for someone to do? Absolutely not. In many cases, people confuse personal initiative, and corporate social responsibility.

Personal initiative means finding something to do, and doing it. Evidently, task done out of someone’s will are done well than assigned tasks.

Rule 7 Going An Extra Mile:

Before you even start asking for a higher salary, here is what you need to do. Go an extra mile. It means doing more than you are paid to do. And making sure that the next job is done better than the previous job.

The world is dynamic. We all come from different backgrounds. But through etiquette, we can interact with each other well.

Invest In Your Employees’ Skills For a Workplace Of Tomorrow

mickyates leadership, LeaderValues, Organization, Personal development, Teams Leave a Comment

It is not easy keeping up with the current business market. With millennials taking over the lead, employers and business owners constantly need to search for new ways to keep their employees motivated and therefore retain them. Opportunity for millennial’s success are everywhere and if they do not feel content on their current position, they will easily move on to the next opportunity they see. Young people are highly confident in their career goals, and they have no time to spare in a place which gives them no room for growth. There is no better way to keep your staff engaged and motivated than to help them thrive and improve their skills. Here are some of the reasons why you should start investing in your employees’ growth as soon as possible:

1. It Boosts Productivity And Morale

Employees want to be recognized for their own qualities and talents. When an employee is confident about their work and knowledge they own, it directly affects their productivity (or lack of). Investing in their career and knowledge will show them that you, genuinely care about them. It helps to build a healthy and motivated working environment. Giving them space to rise and shine is going to make them more confident in their skills. But not only that they will feel confident, they actually will have a pretty good reason for it.

2. It Keeps Staff Turnover At A Lower Rate

With options lurking everywhere, the easiest thing for one Millennial with no, to little experience, is to walk away and find a position where their needs will be properly met. Younger employees are hungry for knowledge and they tend to lose interest quickly if you do not provide them with a constant chance of improving. It is your job as a leader to be interested in your staff and in their needs. Investing in their skills will not only make them feel more confident, but it will also prepare them for more serious positions in your company. That way, you do not have to start from scratch every time you need a new manager or a leader – you can offer the position to one of your existing staff members that already know the job. Believe me, they will most certainly appreciate it.

3. Fewer Mistakes

If you skimp on your employees’ training, you are most certainly going to face their failure or lack of skill. Undertrained or unskilled staff members are always the ones making most of the mistakes. Thankfully, with proper training/programme, your staff members will feel more in control over their own work and they will actually know how to do it (properly).

4. The World Needs Leaders 

Investing in training and leadership development is one of the leading ways of keeping Millennials engaged and loyal. Who would want to leave the job where opportunities for growth are endless? But even if they do, it is not that big of a deal. The world is in the need for strong, and young leaders, who can offer valuable leadership skills to the world’s job market. One of the first countries that seem to realize this, are Australia and Canada. Providing leadership development in Australia became almost mandatory in some business industries, and for some, training is at least once in a few months.

5. Reputation Matters, A Lot

A good leader who left your company for another opportunity should never be underestimated. Millennials will usually wander off to another workplace after 18-25 months of the same job (and position). Remember, wherever they go, they will take your company’s reputation with them. For every good employee you lose, you may gain triple – but only if you put your effort into engaging with your team. If they remember your workplace as a safe place for growth, they will most likely even come back after they have satisfied their need for change.

Coaching programs and leadership development training are slowly becoming almost mandatory in this chaotic business market that is spinning 24 hours per day. Keeping up with the current trends is not even a choice anymore – it has become crucial for the success of any comp