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How the public can interact with local government leaders

The study of leadership skills is an area that has taken on much wider acceptance in recent years. As part of a holistic approach to building up a coherent customer strategy, or as a tool for optimising the productivity of an organisation, it can provide insights that would otherwise be difficult […]


Leadership in the Age of Technology – Ryan Ayers

Those seeking to be leaders in the 21st century will naturally be well versed in the power of technology. But what separates leaders from seekers is the fact that leaders know precisely how to leverage technology to their company’s advantage.

Precision is of key focus here, as […]


The importance of staff training for best internet security practices

The importance of staff training for best internet security practices

In the past, setting up a business was impossible without a brick-and-mortar office. Today, entrepreneurs establish virtual offices and use the internet to coordinate with their employees. Even businesses with old-fashioned offices use the internet to boost sales, improve customer satisfaction, and enhance […]


Customer Leadership

As regular readers will know, I prefer to talk about “Leadership” in the context of actual tasks, rather than in some theoretical fashion.

Likewise, whilst there’s much focus on “Big Data” from a technology perspective, leaders must consider its real world application, challenges and opportunities.