Change management challenges for the digital transformation – Cécile Demailly

mickyates Change, ideas, leadership, Strategy Leave a Comment

I think we’ve past the evangelization period for digitization, and we are not in an “experts will sort out the organization” system any more, because collaboration has infiltrated most areas, and because the world has changed and organizations are not top-down structures any more (nor even bottom up yet, by the way[i], but it’s a different topic). Middle management may …

Customer Leadership

mickyates Big Data, Communication, Customer, ideas, Innovation, Leader, leadership, marketing, networks, Social Media, Social Networks, Strategy, Technology Leave a Comment

As regular readers will know, I prefer to talk about “Leadership” in the context of actual tasks, rather than in some theoretical fashion. Likewise, whilst there’s much focus on “Big Data” from a technology perspective, leaders must consider its real world application, challenges and opportunities. In the past year or two, my work has increasingly been to help senior leaders build a strategic …