The Future of Human Relationships in The Social Media Era – Mike Jones

mickyates Customer, ideas, Leader, leadership, Social Media, Social Networks, Trust Leave a Comment

With every new technological advancement there comes a wave of distrust. When phones became widely available, many were concerned that this will limit people’s face to face interaction. When instant messaging became popular, many feared we would soon lose our social skills. And there are those who believe social media is just as harmful to the future of human relationships. …

Customer Leadership

mickyates Big Data, Communication, Customer, ideas, Innovation, Leader, leadership, marketing, networks, Social Media, Social Networks, Strategy, Technology Leave a Comment

As regular readers will know, I prefer to talk about “Leadership” in the context of actual tasks, rather than in some theoretical fashion. Likewise, whilst there’s much focus on “Big Data” from a technology perspective, leaders must consider its real world application, challenges and opportunities. In the past year or two, my work has increasingly been to help senior leaders build a strategic …