Stacey & Certainty

mickyates Communication, Complexity Leave a Comment

I was with a client in Finland this week, again, and we were dealing with how best to work in a “high techonology” matrix organizationOne suggestion I offered was to consider Ralph Stacey’s “Certainty Matrix”. This is a way of taking action based on the degree of certainty and level of agreement on the issue in question. I like this …