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Tom Peters;
"Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures"
"Great design = WOW! + GRACE"
"If a window of opportunity appears, don't pull down the shade"
"If no one is pissed-off with you then you are dead but just haven't figured it out yet"
"If timing ain't everything, it's damn close"
"If you're not confused, you're not paying attention"
"One size NEVER fits all. One size fits one. Period"
"Skill at creating, exploiting, and exiting crucial alliances beats ownership of fixed assets"
"Take someone NEW AND WEIRD to lunch today"
"Test fast, fail fast, adjust fast"
"Underpromise; overdeliver"
"Unless you walk out into the unknown, the odds of making a profound difference in your life are pretty low"
"You can't think your way out of a box, you've got to act"