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Peter Drucker;
""Management" means, in the last analysis, the substitution of thought for brawn and muscle, of knowledge for folklore and superstition, and of cooperation for force... "
"Because its purpose is to create a customer, the business has two - and only two - functions: Marketing and Innovation. Marketing and Innovation produce results. All the rest are costs"
"Charisma becomes the undoing of leaders. It makes them inflexible, convinced of their own infallibility, unable to change"
"Communication always makes demands. It always demands that the recipient become somebody, do something, believe something. It always appeals to motivation."
"Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes"
"In today's economy, the most important resource is no longer labor, capital or land; it is knowledge"
"Management by objectives works if you first think through your objectives. Ninety percent of the time you haven't"
"Management is doing things right; leadership is doing the right things"
"No executive has ever suffered because his subordinates were strong and effective"
"Plans are only good intentions unless they immediately degenerate into hard work"
"Plans are worthless, but planning is invaluable"
"So much of what we call management consists in making it difficult for people to work"
"The best way to predict the future is to create it"
"There is nothing so useless as doing efficiently that which should not be done at all"
"Time is the scarcest resource and unless it is managed nothing else can be managed"
"Unless commitment is made, there are only promises and hopes... but no plans"
"Whenever anything is…being done, I have learned, it is being done by a monomaniac with a mission"
"Leadership is not a magnetic personality - that can just as well be a glib tongue. It is not 'making friends and influencing people' - that is flattery. Leadership is lifting a person's vision to high sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations."
"Plans are only good intentions unless they immediately degenerate into hard work"