Globalisation : 5 Reasons Women are Naturals at Going Global
Laurel Delaney is a successful entrepreneur, speaker, educator and author with more than twenty years of experience in global business. She runs Chicago, Illinois-based Global TradeSource, Ltd. ( online arm is GlobeTrade.com ) and LaurelDelaney.com, both focusing on international entrepreneurship.
Ms. Delaney is a member of the International Editorial Advisory Board of the Journal of International Entrepreneurship, a recipient of SBA’s “Exporter of the Year” award and has written numerous articles and books, including “Start and Run a Profitable Exporting Business” ( Self-Counsel Press Inc. ). In addition, she is a contributing author in The Research Handbook For International Entrepreneurship ( Edward Elgar Publishing, U.K., April, 2004 ), a breakthrough guide on global entrepreneurship, and the Chicago chapter facilitator for the Women Presidents’ Organization.
Ms. Delaney writes and publishes a free monthly, 12-page e-newsletter called “Borderbuster,” which is highly regarded in the big as well as small business community for its information on global business. She also oversees The Global Small Business and Escape From Corporate America blogs.
Women are starting businesses at twice the rate of men and becoming a major force both in the traditional and the new global e-business marketplace.
Even though the business world demands that we leave a lot of unworkable behaviors and attitudes behind, the emotional sensitivity and the capacity for human connectedness usually attributed to women can be very useful in business negotiations.
Here are five reasons why women are naturals at going global, and how absolutely indispensable they are in international business -:
- We are more attentive and supportive toward others.
We are socialized to give care and support to the people close to us ( primarily husbands, lovers and children ), and we often extend this care-taking impulse to people outside our family circle.
It can serve you well in foreign business, too. You wouldn't want to upset or offend a foreign associate, but how do you know what offends ?
All you can do is be gentle, gracious and respectful, and let them guide you. When they see that you are committed to their comfort and happiness, they're likely to forgive your minor blunders and keep negotiations moving forward.
- We study people, "read" their behavior and make judgements.
We're concerned about why people do and say what they do. Men don't always notice. Women do because we want to act effectively in the interpersonal world.
We've developed an instinct for taking accurate readings in a hurry, and acting accordingly. Trust that instinct. Where language and cultural barriers hinder communications, it might be all you have.
Don't let anyone disparage your impressions because you can't produce empirical proof. They're based on a lifetime's experience, and that's all the proof you need. Women let their instincts help them chart leadership directions that can leave their male counterparts far behind.
- We have enormous patience and capacity for forgiveness.
The international business arena belongs to people who can give others the benefit of the doubt and let misunderstandings slide.
Frustration, discomfort and embarrassing social gaffes are the rule rather than the exception when you're conducting a complex transaction in a strange environment. Women stand fast through good and bad times, and ultimately bring out the best in their foreign colleagues.
- It's always been our job to know about etiquette and appropriate social behavior.
Understanding foreign cultures, customs and protocol is absolutely essential if you want to succeed overseas. You can't afford not to learn the local system.
If you don't make yourself acceptable, you won't do business. Women have always known this, and they can make it pay off overseas. When you're traveling the globe, you might find yourself beating drums, eating with your hands, even bathing with your associates! Next day you're in on a grueling round of negotiations, and you realize that you're working together better than you dreamed possible.
When you respect foreign ways, it's noticed - and appreciated.
- We are raised to be charming and pleasant to be around.
Our sincerity and willingness to offer a conciliatory smile can save the day when things get awkward, or even outright nasty.
Foreign associates appreciate charm, so smile warmly--but stay on track. And don't indulge in humor. You never know if they'll get the joke, or how they'll take it. Just because they're laughing doesn't mean they're amused. It means they're watching what you do and going along with it to keep from rocking the boat !
Sound familiar ? Of course it does - many women spend their whole lives doing exactly that! Spare your associates the discomfort - everybody's more comfortable when you stick to business.
If you eliminate jokes, you can still entertain by story-telling. It's one of the oldest, purest ways to communicate and always puts people at ease. Try it. Even if your listeners barely understand English, they will at least have had an opportunity to relax and enjoy themselves with you.
The more women who enter the global arena and make it their own, the better their chance of success. If you find yourself feeling intimidated, call on the old-fashioned "masculine" qualities of single-mindedness, confidence and determination.
First of all, remember that you've got a product they want, or you wouldn't be there.
Second, put your knowledge on the table. Look your associates in the eye and tell them what you know. No need to be an arrogant know-it-all; just state your case and stand your ground. Natural confidence commands respect.
Finally, if you stay focused on doing the job you flew halfway around the world to do, nobody else can stop you.
Women are naturals at going global and add value to any business, whether it's her own or her home corporation's--pushing limits, shaking things up, competing vigorously in the world marketplace, and making the world a better place to live.
© Copyright Laurel Delaney 2004