Our Clients?

Customer Leadership work with clients includes

Customers & Big Data

  • Strategy development workshop and follow-up with the Board, for a new, digital start-up company

  • Board level / CEO consulting with several global customer data insights companies

    • Business development strategy and execution

    • Organizational design

    • Partnership negotiations (data sources, insight sales)

  • Due diligence, acquisition advice and post-investment customer strategy development on behalf of global Private Equity Firms

    • Telecoms services provider

    • Direct to consumer brand marketing

    • Marketing Services Consultancy

    • Retail Services

Brand Marketing & Customer Strategy

  • Advising a long-standing marketing services firm on adaptation to the digital/social world

  • Worked with one of the world's largest beverage companies to help establish a customer OGSM for deployment across the enterprise (Objectives, Goals, Strategies, Tactics and Measures)

  • Worked with a leading global mobile phone manufacturer to establish an effective matrix management structure across the world, for the marketing department

Leadership & Organization Change

  • Developed tailor-made Leadership development and Board Governance programs for senior management teams in one of the world's leading NGOs

For more details on how we work, please click here

For background on LeaderValues and Mick, please click here.