Who are we?

LeaderValues focuses on helping growth firms improve both their leadership skills and customer strategies, based on a deep and uniquely connected understanding of leadership development, global brand marketing, retail and the application of Big Data analytics and insight. 

We help growth companies get better results, together. 

We call our unique approach "Customer Leadership in the Big Data era".

For details on how we professionally engage with  clients, please read about Mick's expertise, and also see examples of client work and speaking engagements.

LeaderValues started in 1997, and is now established as one of the most popular leadership resource centres on the 'net. Everything we do is designed to help you work better in achieving your team's goals. We are very happy to publish guest materials. Click here for submission information. Please also see the Frequently Asked Questions on legal issues, trademarks, copyright and privacy.


Mick works with Boards, the Executive Suite and the Private Equity Investment community.

He builds on his successful track record as senior Exec & Board Director in global firms, consultancy, start-up & non-profit, with a talented group of associate firms who provide expertise as needed in analytics, brand strategy, communications, retail, digital design and social media marketing.

Mick's passions? Respect for customers, clear strategic choices, developing great people, & leading high performing international teams. That's why he developed the Customer Leadership program.

He has have lived on 3 continents & worked across 6 at Board level, with hands on expertise in marketing, retailing, negotiation & the practical application of Big Data.

Mick's umbrella company is LeaderValues Ltd. He founded leader-values.com in 1997, a very popular site with a vast range of leadership resources. It features the 4E’s Leadership Framework, researched at Oxford & HEC, and it underpins Mick's Consulting and Executive Coaching work.


Mick is Visiting Professor, the University of Leeds, Business School, where he focuses on Leadership Development in networked systems, with special interest in the human changes arising from the impact of "Big Data" and social media. He is also involved with the “Leading Minds” project at the Inter Disciplinary Ethics Applied Centre, Arts Faculty. This is research into persuasion and communication, and its leadership implications for modern organisations with today’s technologies. 

Mick spent almost 30 years working in Europe, the USA and across Asia Pacific.  He has held multinational General Management positions since 1985. Until recently, Mick was  leading International Markets and Business Development at dunnhumby, a company which partners major Retailers and Manufacturers to take customer-focused business decisions. From 1996 to mid 2001, Mick was Company Group Chairman of Johnson & Johnson’s Consumer business in Asia-Pacific, based in Singapore. He was a J&J Corporate Officer and a member of the Global Operating Committee.  Mick was responsible for all aspects of the Asia Pacific operation (Sales, R&D, Marketing, HR, IT, Finance, Manufacturing etc.). Prior to this, Mick spent 22 years at Procter & Gamble, latterly as Regional Vice President based in Hong Kong and then in Japan. In all, he spent 11 years as a Regional CEO of Asian businesses.

In the non-profit arena, Mick was a member of the Board of Trustees of Save the Children (USA) and a member of the Board of Save the Children Korea. He was also a Chief Advisor to the Save the Children International Alliance.

In 1999, the Yates family started a Cambodian school development program, in a remote ex-Khmer Rouge “reconciliation area”.  This reflects a belief in education to help the underprivileged children of this war-ravaged country. Details can be found on yatesweb.com at Cambodia.

Mick's latest work, on the Leadership and Change Implications of Big Data, is featured in "New Eyes: The Human Side of Change Leadership", edited by the Change Leaders and published by Fast Print (September 2013). ISBN 978-178035.

More details about this book are here.

New Eyes

Mick also wrote about "Developing Leaders in a Global Landscape" in Linkage Inc's "Best Practices in Leadership Development Handbook", edited by David Giber and published by Pfeiffer (April 2009). ISBN 978-0470195673.

Linkage Best Practice in Leadership Development

A graduate of the University of Leeds, in 2004 Mick completed the "Consulting and Coaching for Change" 12 month program jointly at Oxford University and HEC (Paris). He subsequently finished a Masters Degree at HEC based on the 4E's Leadership Framework.

Change Leaders

Mick is a member of  the Change Leaders, a global community of practice dedicated to helping organizations positively address the human side of change, created by the participants in the 2004 "Consulting and Coaching for Change" program.

Finally, Mick is a Fellow of the Royal Society of Arts, and is married with six children, born in five countries, on three continents.

E-mail mick if you would like more details of Leadership development programs, senior coaching, keynotes, workshops, or self-assessments.

Details of Mick's consulting activities are also here - Leadership strategist in the Big Data era

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Victoria Yates

Victoria Yates is our "Featured Leaders" Editor and contributor to the monthly newsletter.

She works in didgital media, writing and communications. Victoria completed her Masters at Northwestern University, USA, where she studied Media & Journalism. Previously, she graduated from Heythrop College, University of London.

Victoria was the Editor of Lectures at London Student newspaper, the largest student newspaper in Europe. Her role is to cover public events and lectures across the capital which will be of interest to the student body and academic faculty. Previously she was Environment Editor.

She also served as the Editor of the Press (news, blogs, photography) at the OxiMun conference, which is the Oxford International Model United Nations.

As well as contributing to LeaderValues, Victoria maintains a personal blog that features her journalist activities, articles and biographies as well as more general commentary.

She completed the LSE Journalism Summer School, and guest-wrote for Program Director Charlie Beckett (Charlie Beckett's Blog). Charlie is the director of Polis ("Journalism and Society), and has 20 years of experience with LWT, BBC and ITN's Channel 4 News.

Victoria studied "Colonialism in Africa" at Harvard Summer School, has wide ranging interests in the arts, music and literature - and has travelled extensively. She has lived on three continents, and is a citizen of three countries.

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