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August 2014
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Book news

Mick contributed to "New Eyes: The Human Side of Change Leadership".

Mick addresses the leadership implications of Big Data, and suggests its value can best be realised by enterprises fully embracing customer centricity and creating strong networks of innovation.

He then shows how the 4Es leadership framework can enable organisational change to capitalise on this revolution.

Get the bookNew Eyes

mick on ..

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Blog archives

LeaderValues Newsletter - William Boeing, Heathrow Terminal 2 – Creating the ideal airport passenger experience?

Click here to see this month’s LeaderValues newsletter …

It features:

* William Boeing – His undiminished enthusiasm and interest in the mechanics of the world brought Boeing deeply into so many different worlds, but it is in aeronautics that his big thinking and attention to detail has left the biggest leadership legacy. A biography by Victoria Yates.

* Quotes

* Heathrow [...]

Heathrow Terminal 2 – Creating the ideal airport passenger experience?

Photo courtesy

Big Data Innovation Summit - London

I attended the two day conference this week, run by IE – Innovation Enterprise. Excellent speakers, and lots of food for thought.

It wasn’t just tech stuff – though that side was very leading edge. The conference also covered Ethics, Privacy, Leadership, Journalism and Change. The picture above shows Steve Finlay giving an excellent talk on [...]

LeaderValues Newsletter - Alan Sainsbury biography - My Grandmother, Customer Service and Big Data

Click here to see this month’s LeaderValues newsletter …

It features:

* Alan Sainsbury – He was a true innovator in the retail sector, and a campaigner with an unfailing sense of fairness that pervaded his leadership in business dealings and across political and charitable endeavours. A biography by Victoria Yates.

* Quotes

* My Grandmother, Customer Service and Big Data, by [...]