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The importance of staff training for best internet security practices

The importance of staff training for best internet security practices

In the past, setting up a business was impossible without a brick-and-mortar office. Today, entrepreneurs establish virtual offices and use the internet to coordinate with their employees. Even businesses with old-fashioned offices use the internet to boost sales, improve customer satisfaction, and enhance brand […]

Customer Leadership

As regular readers will know, I prefer to talk about “Leadership” in the context of actual tasks, rather than in some theoretical fashion.

Likewise, whilst there’s much focus on “Big Data” from a technology perspective, leaders must consider its real world application, challenges and opportunities.

In the past year […]

Social Media data and real time analytics – UK Parliament Select Committee

Image from Science and Technology Committee

Mick gave oral evidence at the UK Parliament Science and Technology Select Committee for their inquiry into Social media data and real time analytics. He was doing this as Visiting Professor at the University of Leeds, representing the new Consumer Data Research Centre.

The University […]

Shapeshifting at Apple – Wally Bock

Image Minh Uong/The New York Times

From Wally Bock‘s excellent Three Star Leadership Blog

From the time Steve Jobs returned from exile to lead Apple out of the wilderness and up to the heights of success, we perceived Apple as an extension of the man and his genius. Since he died, we knew Apple would […]