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Book news

Mick contributed to "New Eyes: The Human Side of Change Leadership".

Mick addresses the leadership implications of Big Data, and suggests its value can best be realised by enterprises fully embracing customer centricity and creating strong networks of innovation.

He then shows how the 4Es leadership framework can enable organisational change to capitalise on this revolution.

Get the bookNew Eyes

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Blog archives

LeaderValues Newsletter - Ai Weiwei biography, Improve the Bottom Line, Customer Service

Click here to see this month’s LeaderValues newsletter …

It features:

* Ai Weiwei – A biography of artist & dissident Ai Weiwei by Victoria Yates

* 3 Simple Strategies to Improve Your Bottom Line by Tapping Your Most Valuable Asset, Your People – Skip Weisman

* Quotes

* Great customer service is not grumpy, grouchy or gross - Gregory P. Smith
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