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10 Things that will help you in business and you didn’t learn in school – Wally Bock

LeadershipAnother fine post from Wally Bock

I learned a lot in school that’s helped me do a better job and lead a better life. But I’ve also discovered that you learn a lot of life’s important lessons outside the schoolroom. Here are ten of them.

If all you care about is “results,” you’re only doing half the job. A boss’s job is really two jobs. One is to accomplish the mission. The other is to care for the team members.

If you want people to do something, make it easy and safe.

Some people drag the team down. They might have a poisonous personality or disruptive work style. They might be incompetent. They might be lazy. Help them change and if they can’t or won’t, help them leave.

Deal with problems as soon as you spot them. Problems rarely solve themselves and usually get worse.

Most people work hard with good intentions. Remember to thank them.

Praise effort and improvement was well as achievement.

Happy workers are not necessarily productive. So help team members be and feel capable.

People like to make progress. Help them.

Growing relationships takes time. Conversations are how you do it.

If you’re the boss on the org chart, then you’re always the boss. Your team members are constantly watching what you say and do for clues to how they should act.

That’s my quick list. What important lessons did you learn outside the classroom?

Here’s Wally’s  ORIGINAL POST

Team Building Without Time Wasting: Marshall Goldsmith

Published on 23 Sep 2014

The Coaching for Behavioral Change process has been used around the world with great success by internal and external coaches. Follow the steps in this series and leaders will almost always achieve positive behavioral change.

Marshall Goldsmith has been recognized as one of the top ten Most-Influential Business Thinkers in the World and the top-ranked executive coach at the 2013 biennial Thinkers50 ceremony in London.

Leading Minds Workshop @ University of Leeds

I was at a Leading Minds workshop over the weekend, at the University of Leeds. It was organised by Jamie Dow.

It is a research project, at the Interdisciplinary Ethics Applied Centre, on methods of persuasion. It brings together ancient philosophical discussions of the skills of “dialectic” (in interactive dialogue) and “rhetoric” (in speechmaking) and contemporary ethical concerns about legitimate methods of leadership and influence. It combines ancient philosophy scholarship to shed new light on ancient discussions, and careful inter-disciplinary work to bring the ancient arguments and claims into dialogue with today’s concerns.

The research aims to advances our understanding of ancient rhetoric and dialectic. But the aim is also to assess the merits of a range of methods and skills by which humans today use persuasion to exercise leadership and influence over others and themselves.

My working title?

What would Socrates tweet? All leaders communicate – some better than others. Some use powerful rhetoric, to exhort people to do things. Others use conversation (dialectic) to both engage and to teach. The latter is the Socratic method. So what can the ancients teach us about communication?

When we use Facebook, are we “exhorting” or “engaging”?

Of course, there is a lot more to this project than that. The notion of “truth” in our communications is key, as is the idea of “virtuous leadership”. That may be an ancient concept, though i suspect we need more of that today.

The speakers were an outstanding group of scholars, with a  very practical bent:

Dr. Sophie Aubert-Baillot, Universite Stendhal Grenoble
Open hand, closed fist : the continuum between Stoic dialectic and rhetoric

Prof. Joanne Ciulla, University of Richmond / Jepson School of Leadership Studies
Listening to the Ancients While Looking at the Present: The Enduring Ideas About Leaders and Ethics

Prof. M.M. McCabe, Kings College London
Conversation, Dissent and the Hemlock

Dr. Ian McCready-Flora, Columbia University
The Convincing Animal: Speech and Reason in Aristotle

Dr. Doris Schedlitzki, University of the West of England
The Holy Grail of Leadership: Changing Narratives in the Workplace

Prof. Dominic Scott, University of Virginia / University of Kent
Plato Versus Aristotle on Philosophical Method: Lessons for (university) Leaders

Dr. Raphael Woolf, King’s College London
Cicero on Rhetoric and Dialectic

Revealed! Speaking secrets of great leaders – Jason Phillips

Great communication skills are essential for great leaders.

Leaders must communicate their vision in a way that inspires people, and be able to persuade others to take certain actions. They don’t just talk about an idea, they also appeal to people’s emotions and aspirations. To help you reach this level of communication, here are some speaking secrets of great leaders.

Speak to individuals

Whether you’re talking to somebody one-on-one, or speaking in front of a thousand people, communicate as though you are talking to an individual person. Great speakers can tailor their message so that each of those thousand people will feel that the speaker is talking to them as an individual. This will help you build rapport with members of the audience, which then helps to establish credibility and trust.

Be specific

Don’t be ambiguous, putting out a message which is vague or confusing. There is no point to making a speech which does not have a specific point to it, or which people don’t understand. Make your presentation simple and concise, and don’t waste either your time or the audience’s. Cut out excess material, and the key points you want to make will stand out more clearly, and be more memorable for listeners. Make your words count.

Know your subject matter cold

If you don’t really understand your subject matter, that will show, at least to some members of your audience. At best, people will tune out, and at worst, this is a quick way to lose credibility. You don’t want to be known as a faker who doesn’t really know what he’s talking about, so make sure that you have expertise in your topic before speaking about it in public. Master the ins and outs of your speech, make sure your information is correct and always be ready to answer questions. People like when public speakers interact with their audience; this makes them seem so credible and genuine.


Read your audience

Great communicators have exceptional observation skills and awareness of the situation around them. They are able to read the attitudes and moods of a person or a group, sensing the dynamics going on around them. Not only can they sense how the audience is responding to their message, but they can also adapt their speech based on that audience response. This lets them tailor each presentation to be uniquely effective for a specific time, place, and group.

Tell a compelling story

Great leaders are able to get people to follow them, and the key to this is communicating a simple, compelling story that inspires people. Tell people what your vision is, and where your organization is going. Share your direction, your challenges, and your progress. Keep it simple, real, and imbue it with some emotion. Make it something that audience members can identify with, and give them a reason to want to see that vision come to fruition.

Use empathy, not ego

Leaders and speakers who focus on themselves, talking about their great accomplishments, can easily lose an audience. Instead, focus on the audience. Use your speech to show empathy and caring for others. When you care about people, they are more likely to care about you in return. When you show this in an authentic and believable way, it can create trust, respect, and connection.


Don’t be afraid to show your weaknesses

We all have weaknesses, no matter how powerful, confident or rich we are. There are things that make us vulnerable, and as a leader you must be willing to admit that you’re not invincible. Your audience will certainly appreciate your humane side, and some will even sympathize with you. The business world is one tough environment, yet it is important to make your subordinates follow you. The best way to do that is to show them that you’re a genuine individual, with great morals and ethics.

Companies should consider hiring event speakers to motivate and inspire employees. Not every entrepreneur is a great leader, especially since it’s not that easy to speak in public and make an audience listen. It’s pretty amazing how influential can an orator be; however, to help and motivate you and your employees, he has to be experienced, speak from the heart and offer solid, sensible advice.

This is the guest post by Jason Phillips and!

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