In a Bad Spot? Try Mindfulness

From HBS Working Knowledge, by Richard Boyatzis and Annie McKee

Navigating the unknown

"When dealing with a crisis or the unknown, we simply cannot predict what is to come. It takes confidence and optimism to let go of preconceived notions while also studiously opening oneself to new information and solutions. The process of opening up can make us feel vulnerable, even afraid. Many leaders simply shut down in order to avoid this kind of uneasiness. Many also shut down to prove to people around them that they are decisive and know what to do (even when they do not). Avoiding openness - and vulnerability - results in a narrow focus and can ultimately cause you to slip into mindlessness.

Most of us experience times when it seems easier to give up what we believe, step away from our principles and go along with the status quo. Sometimes, behaving in the politically correct way is a lot easier than staying true to ourselves. Then it becomes all too easy for people to demonstrate values only when someone is watching them or it is convenient. Sometimes we feel vulnerable simply because no one seems to see things as we do, and no one else seems to have the courage to stick it out and do the right thing. When we feel like this, it is easy to lose confidence in ourselves, to question whether in fact we are doing the right thing or just being stubborn. Knowing where your personal line is, and also having people around you who share your values, whom you can trust and talk to, makes a huge difference."

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