Stacey & Certainty

I was with a client in Finland this week, again, and we were dealing with how best to work in a "high techonology" matrix organization

One suggestion I offered was to consider Ralph Stacey's "Certainty Matrix". This is a way of taking action based on the degree of certainty and level of agreement on the issue in question.

I like this model as it provides a framework to allow a group to choose between approaches for a specific issue or decision, and then be able to communicate with others about their conversation, process and outcome. Some things are just too hard - others too easy. The rest?

Well, you try to "eat the elephant" a piece at a time ....!

A good primer on the subject is at the Plexus Institute Archive.